SHIPPING POLICY

Hangzhou Qianmei Technology Co., Ltd.

service@cleancarza.com

Cleancarza™ sends orders to destinations that are displayed as available through the store.
Customers should review recipient and delivery information carefully before submitting an order.
Products that are available for fulfillment are usually prepared within two to four business days.
Delivery estimates begin after the parcel has been transferred into the carrier network.
Cleancarza™ is operated by Hangzhou Qianmei Technology Co., Ltd.

Estimated arrival ranges are provided for general guidance rather than as guaranteed delivery appointments. Public holidays, weather conditions, customs processing, carrier congestion, transportation disruption, and remote-area service may affect arrival.

A single order can be divided into more than one parcel when items are prepared at separate fulfillment locations. Parcels shipped separately may receive different tracking references and arrive on different days.

Carrier tracking may require time to display the first scan after dispatch, and not every movement is necessarily shown in real time.

Delivery information cannot always be changed after preparation has started. An order returned because of incomplete details, unsuccessful delivery attempts, refusal, or recipient unavailability may require new delivery arrangements.

International parcels may be reviewed by destination authorities and may be subject to local import requirements, duties, taxes, or documentation procedures.

If tracking records a shipment as delivered but the parcel cannot be located, check the delivery entrance, mail area, safe location, reception desk, household members, neighbors, and available carrier notices before reporting the issue.