Hangzhou Qianmei Technology Co., Ltd.
Cleancarza™ welcomes questions concerning product specifications, compatibility, existing orders, delivery, and eligible returns.
Please include enough detail for the request to be reviewed without requiring unnecessary personal information.
For an order already placed, provide the order number and the name associated with that order.
If an item arrives incomplete or visibly damaged, photographs of the product and its packaging may be requested.
Cleancarza™ is operated by Hangzhou Qianmei Technology Co., Ltd.
Customer support email: service@cleancarza.com.
When requesting compatibility guidance, provide the device manufacturer, exact model or generation, connector type, and relevant measurements. If the accessory will be used while a protective case is attached, include that information as well.
Support can clarify the specifications displayed on our website, but it cannot inspect a device remotely or confirm compatibility when model information is incomplete.
Please avoid sending passwords, login credentials, private files, identification documents, device passcodes, or information unrelated to the request.
No customer-service telephone number or public visitor address is currently provided by this store.